This depends on the shipping destination. Our warehouse is in Auckland, New Zealand. All orders received before 3:30pm NZ time will be shipped the same day via DHL Express from Auckland. Our warehouse operates every week day, Monday to Friday excluding NZ National Holidays.

Yes, if the update is required before receiving tracking information, please send a Chat message or email to support@podvapes.com and include your Order Number. However if you wish to perform an address update after your order has been dispatched, please contact DHL directly in your country and quote your tracking number.

Normally No. Typically there are no duties or taxes payable because we only supply small orders for personal consumption, however depending on your destination country, you may need to pay duties and taxes.

We will refund return shipping fees for faulty products if we determine that the device needs to be returned. Most of the time, device warranty replacements are processed without the need to return the device to us.

If we made a mistake, then we will cover the costs of fixing it. We will any refund shipping fees for incorrectly despatched items. We may also offer store credit for the value of the incorrectly shipped products.

Device faults are very rare, but they may happen. Most device warranty claims can be processed without the need to ship the device back to us. If you are having issues with your device, please contact us with the order number under which the device was purchased and a video showing the issue. If you send us these details, we can ship you a brand new device free of charge.

There isn't an expiration date on our pods, but as your pods get older you may experience a natural flavour decrease after 6 months. It's best to store your pods at room temperature in a dry environment in their sealed compartments until use. Pods should be re-capped with their cover when not in use.

e-liquid pods don’t "go bad", but they may discolour. They can also lose potency in both flavor and strength. In time, oxidation may turn the vaping liquid in pods a darker yellow. A pod with some discolouration has not ‘gone bad’ and has not become dangerous to use. Even though pods are a closed system which can’t (or shouldn’t) be refilled, this doesn’t mean it’s airtight. Oxygen molecules eventually work their way into the pod and start a process called oxidation. This process happens very slowly and is impossible to avoid. In the case of our range of nicotine products, the nicotine can react strongly to sunlight and oxygen, so by keeping your pods sealed and out of direct sunlight you can lengthen their shelf life. We recommend storing your pods in a dry area at room temperature and in their packaging as it will help them stay fresh for longer.

We have a large range of zero nicotine Pods as well as pods that contain different strengths of nicotine. Only customers logged in to their PodVapes account can view and purchase our nicotine pods and other nicotine products. Logged in Account customers from Australia must also have uploaded a valid medical prescription before they can view or purchase nicotine products to import into Australia under the Personal Importation Scheme.

Yes, we have zero nicotine (0%) pods. These are available for purchase through our store, and you do not have to open an account with us to view and purchase our range of 0% nicotine vape pods and products.

Vape juice is typically made from a blend of nicotine, propylene glycol, vegetable glycerin, and flavorings.

There are numerous vape flavors available at PodVapes, from fruits to desserts and tobaccos.

Yes, vape juice can expire typically after 1-2 years but is still generally safe to use.

PodVapes offers a wide range of flavors, from fruity to tobacco.

Nicotine content varies, check PodVapes for details.

Check our product descriptions at PodVapes for puff count.

PodVapes experts can help you choose based on your preferences.

Your preferred flavor reflects your taste. Explore at PodVapes.

Some e-liquids at PodVapes contain nicotine, but we also offer nicotine-free options.

It's a blend of propylene glycol, vegetable glycerin, flavours, and nicotine.

Flavors are crafted by mixing food-grade aroma compounds.

Let PodVapes guide you based on your lifestyle and taste preferences.

PodVapes ensures diacetyl-free flavors for your safety.

PodVapes offers high-quality, trusted vape brands for safe vaping.

PodVapes ensures all our flavors are food-grade and safe.

E-liquid may darken over time due to oxidation, it's normal.

A burnt taste often means you need to replace the coil.

Vape flavor can diminish over time or due to a worn-out coil.

This can happen with high nicotine content or if coil needs replacing.

Vapes are produced worldwide, but we at PodVapes ensure quality.

At PodVapes, we offer vapes with varying nicotine strengths.

The best vape varies by individual. Explore options at PodVapes.

Nicotine content varies, see PodVapes for details.

PodVapes ensures safety by offering quality, tested products.

PodVapes offers both nicotine and nicotine-free options.

Puff count varies, check product descriptions at PodVapes.

All vapes at PodVapes are good, chosen for quality and performance.

All flavors at PodVapes are safe, meeting food-grade standards.

We offer low and zero nicotine options at PodVapes.

The best flavor is subjective. Explore the range at PodVapes.

E-liquid darkens over time due to natural oxidation.

Juul pods are produced in the United States.

Visit PodVapes for a wide selection of vape coils.

PodVapes serves customers globally, including the UK.

Vaping can trigger some smoke detectors but it's unlikely unless directly exhaled into the detector.

Although extremely rare, improper handling of batteries can cause a vape to explode.

It's unlikely unless vape aerosols are directed towards the detector.

Yes, most vape batteries are made from lithium due to their high energy density.

Coils heat the e-liquid, turning it into an inhalable aerosol.

A flashing vape typically indicates a low battery or a connection issue.

It usually flashes when there's a battery or connection issue.

Vapes can stop working due to battery issues or coil wear.

This indicates a connection issue between the tank and the device.

Usually when there's a battery or connection problem.

This means there's a connection issue with the atomizer.

Vape batteries can explode if mishandled, but following safety practices prevents this.

Yes, vape detectors exist and are commonly used in schools and public areas.

Battery life varies by model. Check product info at PodVapes.

Coil lifespan varies, but we offer quality coils at PodVapes.

Vaping rarely triggers alarms due to the vapor's nature.

Rarely, since the vapor typically doesn't reach heat detectors.

Quality devices from PodVapes are built to prevent such issues.

PodVapes offers devices with safety features to prevent such issues.

All devices come with either a magnetic USB charging dock or micro-USB cable. There is a magnet at the base of the devices that allows the device to clip into the USB charger. Charging the device to full charge normally takes 45 – 60minutes.

Your pod vape should also be kept away from key cards, credit cards, and other items with magnetic strips to prevent damage.

Depending on the frequency of use, a full charge will last roughly a full day.

Our devices use lithium-ion polymer batteries.

The devices smart-charge technology will ensure there is no risk of overcharging.

Make sure your pod vape charger is connected to an adequate power source - (1 Amp charging) and that the device is making a secure connection to the charging base. Before contacting the PodVapes ™ team, please also try cleaning the charge contacts on the device as well as the charging base itself using a dry or slightly moistened cloth. ( Cotton tips are a perfect choice here).

Make sure your pod vape charger is connected to an adequate power source - (1 Amp charging) and that the device is making a secure connection to the charging base. Before contacting the PodVapes ™ team, please also try cleaning the charge contacts on the device as well as the charging base itself using a dry or slightly moistened cloth. ( Cotton tips are a perfect choice here).

If you're seeing little to no vapour when you draw, double check that the device LED is lighting up when you draw on the pod. Ensure the pod is seated firmly in the battery. You may want to try using an alternate pod to see if that helps. If you continue to have problems, please contact our team at support@podvapes.com.

In the event that you need to dispose of you pod vape please dispose responsibly and as you would with any lithium polymer battery.

If you have any health concerns about the use of our PodVapes™, we recommend that you consult with your physician. Inhalation of e-vapour may aggravate existing respiratory conditions.

If your pod leaks, it's best to avoid direct contact with the liquid. If you do get liquid on your hands simply wash with soap and water. You may continue to use the pod if some liquid has escaped, but carefully wipe the juice off with a clean cloth or tissue before inserting back into your device.

Pods subject to excessive humidity or a drastic altitude change (like flying on a plane) may experience a minor amount of condensation or leakage.

Minor leaking from your pods is not uncommon during use and shouldn't persist under normal use by following our suggested drawing tips below. If your pod is leaking slightly, you can continue to use it no problem, but please wipe off the juice before inserting back into your device.

Leaking can occur when juice is pulled up into the air path due to one of the following reasons:

• Puffing aggressively on the mouthpiece - try puffing more gently.
• Squeezing or biting the pod as you puff - relax your mouth on the mouthpiece.
• Squeezing the wide sides of the pod when you insert it - place your fingers on the outer edges of the hard plastic mouthpiece as you click it into place.
• If you encounter an excessively leaky pod or continue to experience leaking after making these adjustments, please contact the PodVapes™ team.

The pods are built for easy, smooth drawing and produce optimal vapour experience under normal drawing pressure.

It may take a little extra suction on the first draw to get the pod to get it going, we always recommend a gentle puff on the mouthpiece.

Popping and crackling sounds are normal - this noise is merely the evaporation of air bubbles on the ceramic coil.

Yes, however such a refund will be subject to our review of the situation. Slight leakage of pods may occur due to pressure changes during flying/delivery of your order. Please note that we will require you to email/send a video or picture of the leaking pods when you make a claim.

Only one discount code can be used per order.

Kindly subscribe to our Newsletter to earn discounts.

Yes, you can find a coupon code on the Coupons & Deals page Or, you can scroll to the end of this page and Subscribe to PodVapes to receive 15% off your first order.

Vaping is the act of inhaling vapor produced by an electronic device known as a vape or e-cig.

Modern vaping began in 2003, evolving rapidly since then.

Choose your preferred PodVapes device, fill with e-liquid, press the button and inhale gently.

PodVapes offers a wide range of vapes, choose based on your needs, budget and preferences.

Many vape as an alternative to smoking, others enjoy the flavours. PodVapes offers both benefits.

Vaping works by heating e-liquid to create a vapor, which is then inhaled.

No, vaping is generally considered less harmful than smoking, as it contains fewer toxins.

Compared to cigarettes, vaping carries less risk, and it's an alternative to smoking.

While not risk-free, vaping is seen as a less harmful alternative to traditional smoking.

Vaping is less harmful than smoking, offering a cleaner way to enjoy nicotine.

While rare, severe misuse can lead to harmful effects, but is generally considered safer than smoking.

Some may experience discomfort or allergies, but it's typically not a common occurrence.

Vaping is generally less harmful than smoking, but not risk-free.

Our vape products at PodVapes contain nicotine, not THC.

Yes, vaping may cause a sore throat due to dehydration but drinking water can alleviate it.

Vaping produces fewer toxins than smoking, but bystanders can still inhale aerosols.

Vaping can potentially exacerbate asthma symptoms due to the presence of irritants.

Vaping high-nicotine products can cause dizziness, especially for beginners.

There's no direct correlation between vaping and acne, although vaping can cause dehydration.

While not risk-free, vaping is generally considered less harmful than smoking.

No, vapes are generally seen as a safer alternative to traditional smoking.

Vaping can have potential risks, like nicotine addiction, but is generally less harmful than smoking.

Studies show that vaping may impact lung health but it's seen as a safer alternative to smoking.

Vapes are sleek, portable devices available at PodVapes in a variety of designs.

Our products at PodVapes are designed with safety in mind.

Vapes are used by inhaling the vapor produced by heating e-liquid.

Vaping is generally less harmful than smoking, but still involves nicotine.

Vaping was invented in 2003 by a Chinese pharmacist named Hon Lik.

With proper use and high-quality products from PodVapes, risks are minimal.

There's no definitive proof that vaping directly causes cancer, but it's always best to exercise caution.

Reducing usage over time is a common method. Also, consider nicotine-free options from PodVapes.

Gradually lower nicotine levels with PodVapes' range of e-liquids. Our support team can aid the process.

A vape pod heats e-liquid creating vapor which you inhale.

We offer a wide selection of quality vapes for your needs. Reach out to our support to team who can provide guidance.

The "best" vape depends on individual preferences, but PodVapes offers a wide variety for everyone.

At PodVapes, we ensure safety by providing quality products and information.

PodVapes strongly supports responsible vaping and doesn't market to underages.

PodVapes is your trusted online store for quality vapes.

PodVapes is your reliable online source for vapes.

Pod-style vapes at PodVapes offer a similar experience.

We can guide you to suitable options at PodVapes.

Vaping is a safer alternative to smoking, though it's not risk-free.

"Better" is subjective. PodVapes can help you find your perfect fit.

Vaping's impacts vary, we encourage responsible usage at PodVapes.

Vaping became popular in the Philippines around 2010.

Yes, vapes are legal in Australia with certain nicotine restrictions.

Yes, vape pens are legal, but the sale of nicotine e-liquids requires a prescription.

No, vape shops in Australia continue to provide services, following local regulations.

As of now, there is no ban on vaping in Australia, but there are restrictions on nicotine sales.

Yes, vapes can be carried on planes in Australia, but they must be in carry-on luggage.

Check with the airport, some have designated vaping areas.

Yes, in Australia, vapes can be carried in hand luggage but not used onboard.

There are no current plans to close vape shops in Australia according to the latest regulations.

There's no ban on vaping in Australia, but regulations exist.

Online stores like PodVapes continue to operate under regulations.

PodVapes remains open online, offering a wide range of vaping products.

There are no current plans to close vape shops in Australia according to the latest regulations.

Yes, vape shops in Australia are open and providing services in compliance with regulations.

PodVapes is an online store serving all of Australia.

As of now, vaping in Australia is regulated, not banned.

There are no current plans to ban vape juice in Australia.

Not in Australia, vape shops continue to thrive and provide quality products.

We'll continue to serve our customers online at PodVapes.

Online shops like PodVapes remain open, offering reliable vape solutions.

PodVapes will continue to serve customers online under regulations.

Vaping laws vary globally, but it's legal in Australia.

Vaping laws vary globally, but it's legal in Australia with regulations.

Will vape juice be banned in Australia?

Currently, there are no plans to ban vape juice in Australia.