USING, CLEANING & CARING FOR YOUR VAPING DEVICE
How does my pod vape work?
Pod vape devices use a closed loop temperature control algorithm to deliver the ideal amount of power at any given time to the pod. The e-juice is heated using a porous ceramic coil to deliver the truest tasting vapour.
How do I clean my pod vape?
Our devices are designed to be maintenance free, however we encourage you to clean the charge contacts from time to time as the magnets can attract dust. We recommend using a dry or slightly moistened cotton tip or cloth to clean the charge contacts.
It is best for the battery's health to ensure that the device is not stored for more than 2 weeks with an empty charge. When storing the device for a month or longer, it is best to charge the device fully and remove the pod and replace its cap before storage.
We also recommend storing your device on a scrap piece of paper (with the pod removed) vertically on the mouthpiece end - this will allow any e-juice that may have entered into the device to drain away.
Can I travel with my pod vape?
Pod vapes are safe for travel and we recommend you take them with you on the plane. (Don't try to vape on the plane as most airlines restrict their use whilst on the plane.) Exposure to extreme altitude changes like flying on a plane may cause slight leakage in the pods especially if they are partially used.
We recommend not flying with partially used pods or disposing of them before getting on a plane and using a fresh one when you land.
My pod vape is not making any vapour?
If you're seeing little to no vapour when you draw, double check that the device LED is lighting up when you draw on the pod. Ensure the pod is seated firmly in the battery. You may want to try using an alternate pod to see if that helps. If you continue to have problems, please contact our team at support@podvapes.com.
In the event that you need to dispose of you pod vape please dispose responsibly and as you would with any lithium polymer battery.
No tobacco product should be considered “safe”. If you have any health concerns about the use of our PodVapes™, we recommend that you consult with your physician. Inhalation of e-vapour may aggravate existing respiratory conditions.
CHARGING YOUR VAPING DEVICE
How do I charge my pod vape?
All devices come with either a magnetic USB charging dock or micro-USB cable. There is a magnet at the base of the devices that allows the device to clip into the USB charger. Charging the device to full charge normally takes 45 – 60minutes.
Your pod vape should also be kept away from key cards, credit cards, and other items with magnetic strips to prevent damage.
How long does the battery last?
Depending on the frequency of use, a full charge will last roughly a full day.
Our devices use lithium-ion polymer batteries.
The devices smart-charge technology will ensure there is no risk of overcharging.
My device is not charging?
Make sure your pod vape charger is connected to an adequate power source - (1 Amp charging) and that the device is making a secure connection to the charging base. Before contacting the PodVapes™ team, please also try cleaning the charge contacts on the device as well as the charging base itself using a dry or slightly moistened cloth. (Cotton tips are a perfect choice here).
Prescriptions & Importing Nicotine Into Australia
What are the new Australian nicotine vaping laws?
Consumers in Australia need a valid Australian medical prescription to buy nicotine products online and have them shipped into Australia from overseas.
With a doctor's prescription, you can legally buy up to 3 months worth of nicotine e-cigarettes or liquid nicotine from international online vape stores.
You then legally import your nicotine products into Australia through the TGA Personal Importation Scheme.
You need to provide details of your prescription for inclusion with your shipment. The products and prescriptions may be checked by the Australian Border Force.
As an Australian, can I still buy nicotine vape supplies online?
Yes, you can still buy your nicotine vape supplies online from an online vape store such as PodVapes. You will need a valid doctor’s prescription for the nicotine, and you can legally purchase and import up to a 3 months’ supply of your nicotine vape products for your personal use.
Do I need a nicotine prescription?
How do I get a prescription?
To obtain a nicotine prescription, you will need to talk with your GP or other medical practitioner. Please see ‘Prescription info page' for more information.
Are any vape ingredients now prohibited in Australia?
Yes, TGO 110 specifies a list of Prohibited Ingredients.
Some ingredients used in cheap, low quality or counterfeit vape liquids sold around the world are now classified as prohibited ingredients in Australia due to safety concerns.
Please note, PodVapes sells only genuine authentic high quality pods with high quality e-liquids, and none of the PodVapes products include any prohibited ingredients.
Where can I find more information?